TOOLS PLUS
153 Meadow Street
Waterbury, CT USA 06702
| Telephone: | 1-203-573-0750 |
| Toll-free within USA: | 1-800-222-6133 |
| Fax: | 1-203-753-9042 |
Retail Store Hours:
7:00am to 5:00pm Monday through Friday
7:00am to 3:00pm Saturdays
Closed on Sundays and Holidays
| Contact by Email | Department | |
|---|---|---|
| resolve@tools-plus.com | Resolution Department...Problems with an order, complaints | |
| sales@tools-plus.com | General Sales Questions | |
| shipping@tools-plus.com | Shipping Department...Shipping questions, returns & claims | |
| peter@tools-plus.com | Internet Order Processing...Inquiries regarding your on-line order | |
| brian@tools-plus.com | Newsletter Program | |
| kirk@tools-plus.com | General Website Issues and Questions | |
| purchasing@tools-plus.com | Purchasing Department | |
| eric@tools-plus.com | Owner/Proprietor |
The in-house Tools-Plus staff will answer or attempt to anyway, all questions concerning the products we sell. From recommending the proper tool for a specific job or helping with accessorizing a tool you already have. We check our email regularly and respond as soon as possible.
You may fax your order to us 24 hours a day, seven days a week. We will contact you to obtain your credit card information prior to shipping. Please include a complete billing and shipping address and daytime phone number.
We accept all major credit cards, Visa, MasterCard, Discover, American Express, U.S. Government Credit and Impact cards as well as Wire Transfers. Purchase Orders from City, County, State, Federal Government as well as all Public Education are also normally accepted. Our terms for open purchase orders are due upon receipt. We will also ship with a certified or bank check in advance. We ship to all 50 States, Canada, US Military Bases (APO's and FPO's), Virgin Islands, Guam (USPS) and any Freight Forwarder of your choice within the Continental (48 states) United States for shipment WORLDWIDE. For questions call 1-800-222-6133 ext130 or email Shipping@tools-plus.com.
Shipping Notification: We use an automatic email notification system to keep you informed of your order status. This email will show up as QuantumView [QuantumViewNotify@ups.com]. Once your order is processed and shipped, you will be emailed either Tracking/Shipping information or backorder status.
We currently do not issue a printed catalog of everything we carry. We stock products from over 300 manufacturers. If you request, we will send you a package of any individual manufacturer catalogs that are available. Please supply us with an address and what type of specific tools you are interested in.
Over 5000 items, more than 98% of what's in our store can be purchased on line.
